Shipping Policy

At Home Chef Tools, we understand that timely delivery is essential for our customers. We are committed to providing efficient shipping services so you can start enjoying your new kitchen appliances as soon as possible. Here’s everything you need to know about our shipping policy.

Shipping Costs and Free Shipping Threshold

We offer free shipping on all orders over $69.99. For orders below this threshold, a flat shipping fee of $7.99 will apply. We believe in transparency, so you can easily calculate your total costs before checkout.

Processing Time

Once your order is placed, our team works diligently to process it within 1-3 business days. During peak seasons or promotional events, processing times may be slightly extended, but we will keep you informed of any delays. Once your order is shipped, you will receive a confirmation email with tracking information so you can monitor its journey.

Delivery Times

Delivery times vary based on your location and the shipping method selected at checkout. Generally, you can expect your order to arrive within 5-10 business days after it has been processed. We partner with reliable carriers to ensure your items arrive safely and on time.

International Shipping

Currently, we only ship within the continental United States. We are continually evaluating our services and hope to expand our shipping options in the future. If you have specific questions about international orders, please reach out to us at [email protected].

Damaged or Lost Items

While we take great care in packaging your products, unforeseen circumstances can occur. If you receive a damaged item or if your order does not arrive within the expected timeframe, please contact our customer service team at [email protected]. We will work quickly to resolve the issue and ensure your satisfaction.

Changes to Your Order

If you need to modify or cancel your order, please contact us as soon as possible. We can make changes before your order is shipped. Once it has been dispatched, changes may not be possible.

Thank you for choosing Home Chef Tools for your kitchen appliance needs. We are excited to be part of your culinary journey and look forward to delivering your new tools directly to your kitchen! If you have any questions or concerns regarding shipping, feel free to reach out to us anytime at [email protected].